1. In person

You can pay in person at any American Express Office or through the other payment options listed below using any of the following methods:

Mode of Payment:

  • Cheques - Local currencies and US Dollars
  • US Dollars Drafts and Travellers Cheque

  Location Telephone Number Timing
American Express Office, Cairo: City Stars Complex Star Capital 8 Office # 22, Heliopolis (02) 4801530 Sun - Thu: 09:00am - 16:00pm
American Express Travel Service, 15 Kasr El Nile Street, Down Town, Cairo , Egypt (02) 5747991/3 Sun - Thu: 09:00am - 16:00pm
American Express Travel Service, Nile Hilton Hotel, Tahrir Square, Cairo , Egypt (02) 5785001 Sat - Thu: 09:00am -16:00pm
American Express Travel Service, 33 Nabil Alwakkad,Ard Elgolf,Heliopolis, Cairo, Egypt (02) 4130344 Sun - Thu: 09:00am -16:00pm
American Express Foreign Exchange Services, Borg Elsayadla, 14th of May Road, Semouha, Alexandria Egypt (03) 4202288 Sun - Thu: 09:00am - 16:00pm
American Express Travel Service, Winter Palace Street Luxor , Egypt (95) 2378333 Sun -Thu: 09:00am - 16:00pm
American Express Travel Service, Corniche El Nil Street Aswan , Egypt (97) 2302909 Sun - Thu: 09:00am -16:00pm
Credit Agricole Bank Mohandesin, 4,Syria st., Mohandesin, Giza, Egypt (02) 3312500 Sun - Thu: 08:30am -14:00pm
Credit Agricole Bank Heliopolis, 72, Omar Ibn Elkhataab St., Heliopolis, Cairo, Egypt (02) 2909528 Sun - Thu: 08:30am - 14:00pm
Credit Agricole Bank Abdel Khalek Sarwat, 48/50 Abdel Khalek Tharwat, Down Town, Cairo, Egypt (02) 3903380 Sun - Thu: 08:30am - 14:00pm
Credit Agricole Bank Alexandria, 6, Gezeirah St., Zamalek, Cairo, Egypt (02) 7382118/9 Sun - Thu: 08:30am-14:00pm
  Egyptian American Bank Alexandria, 10, Patrice Loumomba St., Alexandra, Cairo, Egypt (03) 4950918 Sun - Thu: 08:30am -14:00pm
Credit Agricole Bank Port Said, El-Masry tower., Gomhoria St., Port Said, Egypt (066) 3341088 Sun - Thu: 08:30am- 14:00pm
Credit Agricole Roushdy, 34,Moasker Romany, Roushdy, Alexandria, Egypt (02) 5441862/5461303 Sun - Thu: 08:30am -14:00pm
Credit Agricole Salah Salem, 14, Salah Salem, Alexandria, Egypt (03) 4851790/4820550 Sun - Thu: 08:30am -14:00pm
Credit Agricole Borg El Arab, Borg EL Arab , Alexandria, Egypt (03) 4593164/4593167 Sun - Thu: 08:30am -14:00pm
Credit Agricole Sporting, Alexandria Sporting Club, Smouha, Alexandria, Egypt (03) 5464939/5224701 Sun - Thu: 08:30am -14:00pm
Credit Agricole Hurghada, Touristic Center Area ,Sheraton Road, Hurghada, Egypt (065) 3442294/5/6 Sun - Thu: 08:30am -14:00pm
Credit Agricole Sharm Elsheikh Neama Bay, Mall11,Viva 2, Naguib Center, Neama Bay, Sherm Elsheih, Egypt (069)3600547/3601423/4 Sun - Thu: 08:30am -14:00pm

2. Direct Debit

Direct Debit is available only for Credit Cardmembers through 7 Banks in Egypt:

  • Egypt Gulf Bank
  • Ahli United Bank (Egypt)
  • Credit Agricole Egypt
  • National Societe Generale Bank
  • Arab International Bank
  • Commercial International Bank
  • Arab Bank Ltd

If you have a Credit Card:
You must complete a Direct Debit Mandate Form provided by American Express; and have it signed by your Bank, provided you set up the option with your bank to pay either the minimum 5% of your outstanding balance each month or the full outstanding balance.


For more details contact Customer Services (02) 24801530 or visit any of our American Express Customer Service Centres.

3. By Post

Send us a cheque (along with the Payment Slip at the bottom of your Card Statement). Remember to write your Account Number on the front of your cheque and please allow a minimum of 7 working days for payment to reach us. Send your cheque to:

AMEX (Middle East) B.S.C. (c)
PO Box 1446
Manama
Kingdom of Bahrain

Or to:

Amex Egypt LLC
Cashier Department
Star Capital 8, City Stars,
Heliopolis, Cairo
Egypt

  • Do not send cash
  • Please write your Account Number and address on the front of all cheques
  • Do not post date your check. It will be deposited upon receipt
  • Please prepare one cheque per account
  • Do not staple, clip or tape your cheque to the envelope
  • Insert payment in a stamped standard envelope
  • Do not send correspondence to this payment address

4. By Wire Transfer

The information needed for you to send a wire transfer to our bank in New York is as follows:

Bank Name: Standard Chartered Bank
Branch: New York
Beneficiary: AMEX (Middle East) B.S.C. (c)
Account No: 3582022313009
Swift Code: SCBLUS33
ABA No: 026002561


*Important: You must include your American Express Card Number and full name on the transfer.

Please note: The above account is a US Dollar account. For non-US Dollar billed Cards, payment will be credited after converting the US Dollar amount to the billing currency at the applicable conversion rate.

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