1. In person

You can pay in person at any American Express offices in UAE, using any of the following methods:

Mode of Payment:

  • Cheques - Local currencies and US Dollars
  • Drafts and Travellers Cheque
  • Cash - US Dollars and UAE Dirhams

  Location Telephone Number Timing
American Express Office, Dubai: Hermitage Building - Ground Floor, Zabeel Road - Karama. Next to the General Post Office (4) 4082222 Sat - Thu: 08:30am - 17:00pm
American Express Office, Abu Dhabi: Al Masaood Building - Ground Floor, Al Nisr Street (2) 6213045 Sat - Thu: 08:30am - 17:00pm
Sharjah: Kanoo Travel, Kanoo Building - Ground Floor, Al Arooba Street (6) 5621071 Sat -Thu 08:30am - 13:00pm and 16:00pm - 18:30pm
  Sharjah: SNTTA - Sharjah National Travel & Tourist Agency, Sharjah Tower - Ground Floor, Al Arooba Street (6) 5684411 Sat -Thurs 08:30am - 13:00pm and 16:00pm - 18:30pm
  Alain: Al Masaood Travel, Al Masaood Building - Ground Floor, Khalifa Street (3) 7660600 Sat -Thurs 08:30am - 13:00pm and 16:00pm - 19:00pm
EPPCO petrol stations across the country    
ENOC petrol stations across the country    
Emirates NBD Cash Deposit Machines (CDM) across the country    

EPPCO and ENOC petrol stations across the country

You can pay your bill by cash at any of the 141 EPPCO / ENOC locations and its cold stores across the UAE. Please allow 3 working days for payment to reach us.

 

Emirates NBD Cash Deposit Machines (CDM) across the country

You do not have to hold a bank account with Emirates Bank to avail of this service. The CDM directly accepts any Dirham currency notes. You will obtain a receipt immediately upon completion of payment. Follow these simple steps to make your payment:


1. Press Enter
2. Select the language of preference; English or Arabic
3. Select the Credit Card payment option
4. Select American Express
5. Insert your American Express Card that you wish to settle the bill for
6. Insert AED Cash
7. Confirm the Amount
8. Collect your Receipt


Emirates NBD Cash Deposit Machines are located across the UAE.

2. Online Payment

Should you have a bank account with Emirates Bank you can settle your monthly bill online by logging on to www.me.ae ; Follow these simple steps to make your payment:


1. Click on Online Banking Icon on the left side panel under 'Ways of Banking'
2. Click on the 'Log In' option and enter your User Name and Password
3. If you do not have a User Name and Password, then click on the 'Sign Up' option and follow the simple instructions
4. After you have logged in, go to Payments and click on 'AMEX'
5. Fill in Card #, Name embossed on Card in order to register your information
6. Chose the Card you wish to pay, type in the amount to be paid and to 'Pay'
7. Click on 'OK' to confirm the Transaction


Please note that the minimum payment required is AED 50.

Should you need assistance in setting up your American Express account on the Emirates Bank online payment services, please contact Emirates Bank Help Desk on (04) 3160316.

Should you have a bank account with the Commercial Bank of Dubai (CBD), you can settle your monthly bill online by logging on to www.cbdonline.ae ; Follow these simple steps to make your payment:


1. Click on 'Bill Payments' Icon on the left side panel under 'Online Banking'
2. Click on the 'American Express' icon
3. If you are paying for the first time, register your information first by clicking on 'Register Bill' icon
4. Write the name embossed on the Card for 'Payee Name' and the Card Number for 'Bill Number'
You may register more than one Card to pay them at the same time
5. Click on 'Pay Register Bill' and choose the Card you wish to pay and type in the amount to be paid. Select the debit account from the pick list then click 'Submit'
6. Enter the 'Transaction PIN' provided to you by the bank
7. Click on 'OK' to confirm the Transaction; write down the reference number and print the confirmation for your records.


Please note that the minimum payment required is AED 50.

3. By Post

Send us a cheque (along with the Payment Slip at the bottom of your Card Statement). Remember to write your Account Number on the front of your cheque and please allow a minimum of 7 working days for payment to reach us. Send your cheque to:

AMEX (Middle East) B.S.C. (c)
PO Box 2390
Dubai
UAE

Or to

AMEX (Middle East) B.S.C. (c)
PO Box 1446
Manama
Kingdom of Bahrain

  • Do not send cash
  • Please write your Account Number and address on the front of all cheques
  • Do not post date your check. It will be deposited upon receipt
  • Please prepare one cheque per account
  • Do not staple, clip or tape your cheque to the envelope
  • Insert payment in a stamped standard envelope

4. By Wire Transfer

The information needed for you to send a wire transfer to our bank in New York is as follows:

Bank Name: Standard Chartered Bank
Branch: New York
Beneficiary: AMEX (Middle East) B.S.C. (c)
Account No: 3582022313009
Swift Code: SCBLUS33
ABA No: 026002561


*Important: You must include your American Express Card Number and full name on the transfer.

Please note: The above account is a US Dollar account. For non-US Dollar billed Cards, payment will be credited after converting the US Dollar amount to the billing currency at the applicable conversion rate.

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